What is your return policy? Thank you for your purchase. Every purchase allows us to provide funds that benefit programs and services on the Inova Fairfax Medical Campus. All items are unique, previously owned, and are therefore sold as is. We do not generally accept returns or offer refunds. We carefully inspect all of our items before listing, so we only consider refunds if the item you receive differs significantly from the description and/or photos. Some items will be completely ineligible for refund and/or return (this will be noted in the listing and on the invoice). All sales of discounted items are considered Final. Please ask any questions you may have about an item before purchasing it. If there is a problem, please contact us within 48 hours after receiving the item.